Terms of Use
Version 2.0 | Effective Date: 19th May 2026
Platform: www.playunxt.com and associated mobile applications
IMPORTANT — PLEASE READ CAREFULLY
These Terms of Use ("Terms") govern your access to and use of the PlayuNxt sports analytics platform, website, mobile applications, and related services (collectively, the "Platform"). By accessing or using the Platform you agree to be bound by these Terms. If you do not agree, you must immediately cease use of the Platform.
1. DEFINITIONS
In these Terms, the following definitions apply:
- "Analytics Outputs" means any data, reports, dashboards, visualisations, heat maps, performance scores, metrics, or insights generated by the Platform through Computer Vision, video analytics, or AI processing of User Content.
- "Computer Vision Technology" means the AI-driven image and video processing algorithms, models, and software proprietary to PlayuNxt used to detect, track, and analyse player movements, biomechanics, positioning, and game events.
- "Platform" means the PlayuNxt website (www.playunxt.com), mobile applications, application programming interfaces (APIs), and any related software or service offered by PlayuNxt.
- "Subscription" means a paid or trial licence to access specific tiers of the Platform as set out in the applicable Subscription plan.
- "User" means any individual or entity (athlete, coach, academy, sports organisation, or institution) that accesses or uses the Platform.
- "User Content" means any video footage, images, data, or other material uploaded to, submitted through, or transmitted via the Platform by a User.
- "PlayuNxt", "we", "us", or "our" means PlayuNxt and its affiliates.
2. SCOPE OF PLATFORM SERVICES
2.1 What PlayuNxt Provides:
PlayuNxt is a sports analytics technology platform that uses Computer Vision, video analytics, and artificial intelligence to deliver data-driven performance insights. The Platform is designed to serve athletes, coaches, academies, and sports organisations by providing:
- Automated video analysis of sports performance footage using Computer Vision Technology;
- AI-generated player movement tracking, positioning analysis, biomechanics assessment, and technique evaluation;
- Performance metrics, statistical dashboards, and data visualisations based on User Content;
- Historical performance trend analysis and progress tracking over time;
- Actionable insights and analytical reports delivered through the Platform interface; and
- Integration tools and APIs for embedding analytics data into third-party coaching or sports management platforms.
2.2 Analytics as Information Only:
All Analytics Outputs generated by the Platform are provided for informational and performance-tracking purposes only. Analytics Outputs do not constitute professional coaching advice, sports science recommendations, medical advice, or any other form of regulated professional advice. Users are solely responsible for how they interpret and act upon Analytics Outputs.
3. LICENCE TO USE THE PLATFORM
3.1 Subject to these Terms and payment of applicable Subscription fees (if any), PlayuNxt grants the User a limited, non-exclusive, non-transferable, revocable licence to access and use the Platform solely for the User's internal performance analytics purposes.
3.2 This licence does not permit the User to:
- Sub-license, resell, or commercially distribute access to the Platform or Analytics Outputs to third parties without PlayuNxt's prior written consent;
- Use the Platform to build a competing product or service;
- Access the Platform through automated means, bots, or scraping tools not expressly authorised by PlayuNxt;
- Reverse engineer, decompile, or attempt to extract the source code of any component of the Platform, including the Computer Vision Technology or AI models; or
- Use Analytics Outputs for any commercial purpose other than the User's own internal performance analysis without a separate written agreement with PlayuNxt.
4. USER CONTENT AND VIDEO UPLOADS
4.1 User Ownership of Content:
The User retains all ownership rights in and to User Content uploaded to the Platform. PlayuNxt does not claim ownership of User Content.
4.2 Licence Granted to PlayuNxt:
By uploading User Content to the Platform, the User grants PlayuNxt a limited, non-exclusive, royalty-free licence to process, analyse, and use the User Content solely for the purpose of generating Analytics Outputs for that User and for improving the Platform's AI and Computer Vision models (in anonymised or aggregated form only, without identifying the User or individual athletes).
4.3 User Representations Regarding Content:
The User represents and warrants that:
- The User has all necessary rights, consents, and permissions to upload User Content to the Platform, including the consent of all individuals depicted in any video footage;
- The upload and processing of User Content by PlayuNxt will not infringe any third-party intellectual property rights, privacy rights, or any applicable law; and
- User Content does not contain any material that is unlawful, defamatory, obscene, or otherwise objectionable.
4.4 Minor Athletes:
Where User Content contains footage of athletes who are minors (persons below 18 years of age), the User confirms that it has obtained verifiable parental or guardian consent for the upload and processing of such footage. PlayuNxt shall not be liable for the User's failure to obtain required consents.
4.5 Data Retention:
PlayuNxt will retain User Content and associated Analytics Outputs for the duration of the active Subscription and for a period of ninety (90) days following Subscription expiry or termination, after which such data may be permanently deleted. Users are advised to export Analytics Outputs and download User Content prior to Subscription expiry.
5. INTELLECTUAL PROPERTY
5.1 PlayuNxt's Intellectual Property:
All intellectual property in and to the Platform, including the Computer Vision Technology, AI/machine learning models, algorithms, software code, design, trade marks, service marks, logos, and proprietary methodologies used to generate Analytics Outputs, are and shall remain the exclusive property of PlayuNxt or its licensors. No rights in PlayuNxt's intellectual property are transferred to the User by virtue of these Terms or the use of the Platform.
5.2 Analytics Outputs:
Analytics Outputs generated by the Platform are made available to the User pursuant to the licence in Clause 3. PlayuNxt retains all intellectual property rights in the methods, processes, and models underlying the generation of Analytics Outputs.
5.3 Feedback:
Any feedback, suggestions, or ideas submitted by the User regarding the Platform shall be the property of PlayuNxt and may be used without restriction or compensation to the User.
6. ACCURACY OF ANALYTICS — DISCLAIMER
6.1 PlayuNxt leverages advanced Computer Vision and AI technology to generate Analytics Outputs; however, the User acknowledges and accepts that:
- Analytics Outputs are generated by automated machine learning and computer vision processes and may contain errors, inaccuracies, or omissions;
- The accuracy of Analytics Outputs is dependent on the quality, resolution, angle, and lighting conditions of the video footage in User Content. PlayuNxt does not guarantee specific levels of accuracy;
- Analytics Outputs are analytical inferences and not verified factual findings. They should be treated as one input among many in decision-making by coaches, athletes, and sports organisations;
- PlayuNxt does not guarantee that Analytics Outputs will lead to improved athletic performance, injury prevention, or competitive success; and
- The Platform's AI models are continuously trained and updated. Analytics Outputs for the same User Content may vary across Platform versions.
6.2 PlayuNxt expressly disclaims any liability for decisions made by Users — including decisions regarding player selection, training load, tactical strategy, or sports participation — that are based solely or primarily on Analytics Outputs.
7. USER CONDUCT AND PROHIBITED USES
Users agree not to use the Platform:
- For any purpose that is unlawful, fraudulent, or in violation of any applicable law or regulation;
- To upload video footage depicting violence, abuse, or any unlawful conduct involving athletes;
- To misrepresent Analytics Outputs to third parties, including misrepresenting AI-generated data as independently verified scientific assessments;
- In a manner that could damage, overburden, disable, or impair the Platform's infrastructure, servers, or Computer Vision processing systems;
- To gain unauthorised access to other Users' data, Analytics Outputs, or accounts;
- To circumvent any access controls, authentication measures, or usage restrictions on the Platform;
- To upload malware, viruses, or any malicious code to the Platform; or
- To harvest, collect, or aggregate data from the Platform for purposes other than the User's own performance analytics.
8. SUBSCRIPTIONS AND PAYMENTS
8.1 Access to certain features of the Platform requires a paid Subscription. Subscription tiers, pricing, and included features are as published on the Platform and may be updated by PlayuNxt from time to time.
8.2 All Subscription fees are due in advance and are non-refundable except where expressly required by applicable law or as set out in PlayuNxt's Refund Policy (if any), published on the Platform.
8.3 PlayuNxt reserves the right to modify Subscription fees upon reasonable prior notice to Users. Continued use of the Platform following a fee change constitutes acceptance of the revised fees.
8.4 PlayuNxt may offer free trials. Unless the User cancels before the trial period ends, the User's account will automatically convert to a paid Subscription and fees will be charged in accordance with the applicable plan.
8.5 Failure to pay Subscription fees may result in suspension or termination of access to the Platform without liability to PlayuNxt.
9. DATA PRIVACY AND SECURITY
9.1 PlayuNxt processes personal data (including athlete performance data and video footage) in accordance with its Privacy Policy, which is incorporated into these Terms by reference and available at www.playunxt.com/privacy.
9.2 PlayuNxt implements industry-standard technical and organisational measures to secure User Content and Analytics Outputs. However, PlayuNxt does not warrant that the Platform is immune from unauthorised access, data breaches, or cybersecurity incidents.
9.3 Biometric and Performance Data: Analytics Outputs may include or be derived from biometric-type performance data (such as movement patterns, gait analysis, or positional data). PlayuNxt processes such data solely for the purpose of delivering the analytics services to the User and will not sell or disclose such data to third parties except as required by law or as described in the Privacy Policy.
9.4 The User is responsible for ensuring that its collection and upload of video footage and athlete data to the Platform complies with all applicable data protection laws, including the Digital Personal Data Protection Act, 2023 (India) and any other applicable jurisdiction's data protection legislation.
10. DISCLAIMER OF WARRANTIES
THE PLATFORM AND ALL ANALYTICS OUTPUTS ARE PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTY OF ANY KIND, WHETHER EXPRESS, IMPLIED, OR STATUTORY. PLAYUNXT EXPRESSLY DISCLAIMS ALL WARRANTIES, INCLUDING BUT NOT LIMITED TO:
- WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT;
- WARRANTIES THAT THE PLATFORM WILL BE UNINTERRUPTED, ERROR-FREE, SECURE, OR FREE FROM VIRUSES OR OTHER HARMFUL COMPONENTS;
- WARRANTIES REGARDING THE ACCURACY, COMPLETENESS, OR RELIABILITY OF ANALYTICS OUTPUTS; AND
- WARRANTIES THAT THE PLATFORM WILL MEET THE USER'S SPECIFIC PERFORMANCE IMPROVEMENT OR COACHING REQUIREMENTS.
FOR THE AVOIDANCE OF DOUBT, PLAYUNXT MAKES NO WARRANTY THAT ITS ANALYTICS OUTPUTS WILL RESULT IN ANY IMPROVEMENT IN ATHLETIC PERFORMANCE, INJURY PREVENTION, OR COMPETITIVE OUTCOMES.
11. LIMITATION OF LIABILITY
11.1 To the maximum extent permitted by applicable law, PlayuNxt's aggregate liability to any User arising out of or in connection with these Terms, the Platform, or any Analytics Outputs shall not exceed the total Subscription fees paid by that User to PlayuNxt in the twelve (12) months immediately preceding the event giving rise to the claim.
11.2 In no event shall PlayuNxt be liable for:
- Any indirect, incidental, consequential, special, punitive, or exemplary damages;
- Loss of data, loss of revenue, loss of anticipated profits, or loss of business opportunity;
- Physical injury, sports injury, or health consequences arising from decisions made by Users based on Analytics Outputs;
- Errors or inaccuracies in Analytics Outputs caused by poor quality, low resolution, or inadequate video footage submitted by the User;
- Any loss arising from the User's reliance on Analytics Outputs as a substitute for professional sports science, medical, or coaching advice; or
- Interruption or unavailability of the Platform due to scheduled maintenance, technical failures, or events beyond PlayuNxt's reasonable control.
11.3 The limitations of liability in this Clause shall not apply to: (i) death or personal injury caused by PlayuNxt's gross negligence; (ii) fraudulent misrepresentation by PlayuNxt; or (iii) any liability that cannot be excluded or limited under applicable law.
12. INDEMNIFICATION
The User shall indemnify, defend, and hold harmless PlayuNxt, its officers, directors, employees, agents, and technology partners from and against any claims, losses, damages, liabilities, costs, and expenses (including reasonable legal fees) arising out of or in connection with:
- The User's violation of these Terms;
- The User's upload of User Content that infringes third-party rights or violates any law, including failure to obtain requisite consents from athletes or parents/guardians;
- The User's reliance on Analytics Outputs in a manner that results in harm to any athlete or third party;
- The User's misrepresentation of Analytics Outputs to third parties; or
- Any claim by an athlete or academy against PlayuNxt arising from the User's use of the Platform.
13. SUSPENSION AND TERMINATION
13.1 PlayuNxt may suspend or terminate a User's access to the Platform, with or without notice, upon:
- Breach of these Terms;
- Non-payment of Subscription fees;
- Upload of User Content that violates applicable law or third-party rights;
- Use of the Platform in a manner that poses a security risk or may harm other Users; or
- Any conduct that PlayuNxt reasonably determines to be harmful to the Platform or its reputation.
13.2 Upon termination, the User's licence to use the Platform ceases immediately. PlayuNxt's obligations regarding data retention following termination are as set out in Clause 4.5.
13.3 Clauses 2.3, 5, 6, 10, 11, 12, 14, 15, and 16 shall survive termination of these Terms.
14. CHANGES TO PLATFORM AND TERMS
14.1 PlayuNxt reserves the right to modify, update, enhance, or discontinue any feature or component of the Platform at any time, including the Computer Vision Technology and AI models. PlayuNxt will endeavour to provide reasonable advance notice of material changes.
14.2 PlayuNxt may update these Terms from time to time. Updated Terms will be posted on the Platform with a revised effective date. Continued use of the Platform after the effective date of updated Terms constitutes the User's acceptance of the revised Terms. If a User does not accept the revised Terms, the User must cease using the Platform.
15. THIRD-PARTY INTEGRATIONS AND LINKS
The Platform may integrate with or link to third-party tools, coaching platforms, video hosting services, or data management systems. PlayuNxt does not endorse, control, or accept responsibility for the content, privacy practices, or accuracy of any third-party service. Use of third-party services is at the User's own risk and subject to the applicable third party's terms.
16. GOVERNING LAW AND DISPUTE RESOLUTION
16.1 These Terms shall be governed by and construed in accordance with the laws of India.
16.2 In the event of a dispute arising out of or in connection with these Terms or the Platform, the Parties shall first attempt to resolve the matter amicably through good-faith negotiations for a period of 30 (thirty) days from the date of written notice of the dispute.
16.3 If the dispute is not resolved within such period, it shall be referred to arbitration under the Arbitration and Conciliation Act, 1996 (as amended). The arbitration shall be conducted by a sole arbitrator. The seat and venue of arbitration shall be Chennai, Tamil Nadu, India. The language of arbitration shall be English.
16.4 Nothing herein shall preclude PlayuNxt from seeking urgent interim injunctive relief before a competent court to protect its intellectual property or confidential information.
16.5 Subject to Clause 16.3, the courts of Chennai, Tamil Nadu, India shall have exclusive jurisdiction over any dispute arising out of or relating to these Terms.
17. GENERAL PROVISIONS
17.1 Entire Agreement: These Terms, together with the Privacy Policy and any Subscription agreement, constitute the entire agreement between PlayuNxt and the User and supersede all prior representations, understandings, or agreements regarding the Platform.
17.2 Severability: If any provision of these Terms is held invalid or unenforceable, the remaining provisions shall continue in full force and effect.
17.3 No Waiver: PlayuNxt's failure to enforce any right or provision of these Terms shall not constitute a waiver of that right or provision.
17.4 Assignment: PlayuNxt may assign or transfer its rights and obligations under these Terms to a successor entity. The User may not assign these Terms or any rights hereunder without PlayuNxt's prior written consent.
17.5 Force Majeure: PlayuNxt shall not be liable for any failure or delay in performance caused by circumstances beyond its reasonable control, including but not limited to acts of God, internet infrastructure failures, cyberattacks, or governmental orders.
17.6 Relationship: The User and PlayuNxt are independent parties. Nothing in these Terms creates any employment, joint venture, agency, partnership, or franchise relationship.
17.7 Language: These Terms are drafted in English. In the event of any inconsistency between the English version and any translation, the English version shall prevail.
18. CONTACT INFORMATION
For questions, concerns, or notices regarding these Terms, please contact PlayuNxt at:
Email: info@playunxt.com
Website: www.playunxt.com
Grievance Officer Name: Aiswarya Shiraj
Address: #28, Old Post Office Street, Venkatapuram, Ambattur, Chennai – 600053, Tamil Nadu, India
Working Hours: Monday to Friday, 9:00 AM to 6:00 PM (IST), excluding public holidays.
PlayuNxt reserves the right to update these Terms at any time. Users are encouraged to review the Terms periodically.